Consultant Terms of Business

Operated by: Hasbi Limited, trading as "Visamila.com"
NZBN: 9429053836915
Website: visamila.com
Contact: [email protected]
Effective Date: 7 October 2026
Version: 3.0

1. Purpose and Commercial Relationship

These Consultant Terms of Business ("Terms") govern the commercial relationship between Hasbi Limited ("Visamila", "we", "us" or "our") and independent immigration advisers, migration professionals, lawyers, consultants and professional service providers ("Consultant", "you" or "your") using the Visamila Platform.

Visamila operates a technology platform that connects Visitors seeking visa, immigration, relocation and related services with independent Consultants.

Visamila is not a law firm, immigration adviser or provider of the professional services offered by Consultants.

2. Commercial Capacity

You acknowledge that you access the Platform, purchase or use Connects and receive Leads solely for business and commercial purposes.

You represent that you are acting in trade and have authority to enter into these Terms.

To the extent permitted by the Consumer Guarantees Act 1993 and other applicable law, the parties agree that the relevant consumer guarantees will not apply to services supplied under these Terms where the statutory requirements for contracting out are satisfied.

The parties acknowledge that the contracting-out arrangement is entered into in writing, for commercial purposes, and that each party has had an opportunity to obtain independent legal advice.

Nothing in this clause excludes any provision that cannot lawfully be excluded.

3. Account Eligibility and Information

You must provide accurate and current information when registering and maintain accurate information throughout your use of the Platform.

You must not:

  • impersonate another person;
  • create multiple accounts to circumvent Platform controls;
  • provide false professional information;
  • misrepresent your qualifications or registration;
  • use another Consultant's identity; or
  • allow another person to use your account except as expressly authorised by Visamila.

You are responsible for maintaining the security of your account credentials.

4. Consultant Registration and Professional Verification

You represent and warrant that you are legally entitled to provide the professional services you offer in each jurisdiction and for each service for which you receive Leads.

Where professional registration or licensing is required, you must maintain a current licence, registration or other lawful entitlement.

You must immediately notify Visamila if:

  • your licence expires;
  • your registration is suspended;
  • your registration is cancelled or revoked;
  • your registration becomes subject to a material restriction;
  • you become prohibited from providing the relevant service; or
  • information previously provided to Visamila becomes materially inaccurate.

Visamila may check declared registration information against publicly available regulatory registers.

Visamila's checks are administrative only and do not constitute:

  • professional certification;
  • legal certification;
  • endorsement;
  • accreditation;
  • confirmation of competence;
  • confirmation of business ownership; or
  • a guarantee of legal compliance.

Business names and practice information supplied by you may be self-declared and may not be independently verified.

Visamila does not currently perform identity-document verification, business verification or AML-style KYC checks unless it separately notifies you that such checks have been introduced.

5. Professional Conduct

You must comply with all laws, regulations, licensing requirements and professional standards applicable to the services you provide.

You must not:

  • provide immigration advice where you are not legally authorised to do so;
  • make false or misleading statements;
  • promise or guarantee visa approval;
  • make unsupported claims about visa success rates;
  • misrepresent your qualifications;
  • misrepresent your professional registration;
  • impersonate another professional;
  • provide fraudulent documents;
  • encourage a Visitor to provide false information to a government authority; or
  • otherwise engage in conduct that could reasonably expose Visamila or a Visitor to legal or regulatory risk.

For New Zealand immigration matters, you are responsible for ensuring that you are licensed or otherwise exempt where required by applicable law.

6. Lead Generation and Connects

Visamila may operate a prepaid utility-credit system known as "Connects".

Connects may be purchased individually or in bundles as offered through the Platform.

Connects:

  • are prepaid platform utility credits;
  • are not legal tender;
  • are not cryptocurrency or digital currency;
  • have no value outside the Platform;
  • cannot be transferred between accounts;
  • are not redeemable for cash; and
  • may be subject to promotional conditions.

Pricing and Connect requirements displayed on the Platform at the time of purchase apply to the relevant transaction.

Visamila may provide promotional or reward Connects. Promotional Connects may be subject to expiry, cancellation or other stated conditions.

7. Lead Unlocking

Visamila determines the number of Consultants who may unlock a particular Lead.

Lead availability and unlock limits may vary by category, location or other Platform criteria.

Visamila may change Lead limits prospectively.

If a Lead reaches its unlock limit, further unlock attempts may be refused and no additional Connects will be charged for an unsuccessful unlock attempt.

8. Visitor Information and Contact Disclosure

Before a Lead is unlocked, you may receive a summary containing information reasonably necessary to determine whether the Lead is relevant to your practice.

Contact information may be withheld until you unlock the Lead.

When you unlock a Lead, you expressly authorise Visamila to provide your professional details to the Visitor.

This may include:

  • your full name;
  • email address;
  • telephone number;
  • declared business or practice name; and
  • other professional profile information made available through the Platform.

You acknowledge that this disclosure occurs to facilitate direct communication between you and the Visitor.

9. Consultant Contact With Visitors

Visitor contact information obtained through Visamila may only be used to communicate concerning the specific Requirement for which the Lead was unlocked.

You must not:

  • sell Visitor information;
  • rent Visitor information;
  • disclose Visitor information to another party;
  • add Visitor information to marketing databases;
  • subscribe the Visitor to newsletters;
  • use Visitor information for unrelated commercial purposes; or
  • continue contacting a Visitor after they have requested that communications stop,

unless the Visitor has separately provided the required consent or another lawful basis exists.

10. Data Protection

You must comply with applicable privacy and data protection laws when handling Visitor information.

You must take reasonable steps to protect Visitor information against:

  • unauthorised access;
  • loss;
  • misuse;
  • disclosure;
  • alteration; and
  • destruction.

You must promptly notify Visamila if you become aware of a material security incident involving Visitor information obtained through the Platform where notification is reasonably necessary to protect the Visitor, Visamila or the Platform.

11. No Circumvention

You must not:

  • create duplicate Consultant accounts;
  • collude with another Consultant to obtain additional Lead unlocks;
  • manipulate Lead limits;
  • use automated means to acquire Leads;
  • scrape Visitor information;
  • harvest Platform data;
  • reverse engineer the Platform; or
  • otherwise circumvent Platform controls.

A material breach may result in immediate suspension or termination.

12. Connect Refunds and Lead Disputes

You may request a credit review for an unlocked Lead within 72 hours where:

  • the Visitor's telephone number is demonstrably invalid, disconnected or fake;
  • the Visitor's email address generates a permanent delivery failure; or
  • Visamila determines that the Requirement was generated by a bot or is an unauthorised duplicate.

Requests must be submitted through the Platform or other method specified by Visamila.

Where approved, Visamila will credit the applicable Connects balance within a reasonable period.

Connects will generally not be refunded because:

  • the Visitor does not respond;
  • the Visitor chooses another Consultant;
  • the Visitor changes their plans;
  • the Visitor does not enter into a professional engagement; or
  • you decide that the Lead is commercially unattractive after unlocking it.

If Visamila removes a Lead for administrative, security or compliance reasons, Visamila may restore Connects used to unlock that Lead.

13. Pricing Changes

Visamila may change Connect pricing, bundles and Lead unlock rates prospectively.

Changes will apply to future purchases and future unlocks and will not retrospectively alter completed transactions.

14. Fees Charged to Visitors

Visamila does not charge commission on professional fees agreed between you and a Visitor unless separately agreed.

You are solely responsible for:

  • your professional fees;
  • client engagement agreements;
  • trust accounting;
  • taxes;
  • government charges you collect or pay;
  • professional insurance; and
  • regulatory obligations.

Visamila does not receive, hold or guarantee your professional fees.

15. Promotional Use of Consultant Profile

Visamila will not use your name, photograph, business/practice name or professional profile for Visamila advertising, social media or other promotional activity based solely on acceptance of these Terms.

Where Visamila wishes to use your profile for promotional purposes, it will seek your separate express opt-in consent.

You may withdraw that promotional consent by contacting Visamila.

Withdrawal will not require Visamila to remove historical materials where removal is not reasonably practicable, but Visamila will use reasonable efforts to stop new promotional use after withdrawal.

16. Marketing Communications

Visamila may send service-related communications concerning your account, Connects, Leads, transactions, security or important Platform matters.

Separate optional marketing consent may be provided for promotional communications.

Where marketing consent is withdrawn, Visamila will stop sending optional marketing communications through the relevant channel, subject to legally permitted exceptions.

17. Government and Regulatory Disclosure

Visamila does not routinely provide Consultant information to government agencies.

Visamila may disclose Consultant information where:

  • required or authorised by law;
  • required by court order, warrant or statutory demand;
  • necessary to comply with a regulatory requirement; or
  • reasonably necessary to report suspected fraud, unlawful activity, unlicensed immigration advice or other serious professional misconduct.

Relevant authorities may include courts, police, immigration authorities, professional regulators, privacy regulators, tax authorities and other competent government or regulatory bodies.

18. Monitoring and Fraud Prevention

Visamila may monitor Platform activity and communications to the extent reasonably necessary for:

  • security;
  • fraud detection;
  • abuse prevention;
  • regulatory compliance;
  • investigation of suspected misconduct;
  • technical operation; and
  • enforcement of these Terms.

Visamila may use automated and manual systems for these purposes.

19. Intellectual Property

Visamila and its licensors own all intellectual property rights in the Platform, software, branding, databases, interfaces and technology.

You retain ownership of information and materials you submit.

You grant Visamila a non-exclusive, worldwide, royalty-free licence to store, reproduce, process and use submitted information to the extent reasonably necessary to operate and improve the Platform.

You must not:

  • scrape the Platform;
  • copy the database;
  • reverse engineer the software;
  • use Platform data to build a competing database;
  • commercially exploit Visitor data;
  • use Platform data to train external AI models; or
  • reproduce Visamila's proprietary materials without permission.

20. Confidentiality

You must treat non-public information obtained through the Platform as confidential and use it only for the purpose for which it was provided.

This includes Visitor contact information and Requirement information.

You remain responsible for ensuring that your employees, contractors and representatives comply with these obligations.

21. Taxes and Compliance

You are responsible for all taxes, duties, registrations and reporting obligations arising from your professional activities and transactions with Visitors.

You must maintain any insurance required by applicable law or professional regulation.

22. Suspension and Termination

Visamila may suspend or terminate your account immediately where reasonably necessary because of:

  • licence expiry or suspension;
  • suspected unlicensed practice;
  • fraud;
  • misleading conduct;
  • misuse of Visitor information;
  • serious privacy breach;
  • security concerns;
  • circumvention of Platform controls;
  • non-payment;
  • repeated abuse;
  • breach of these Terms; or
  • legal or regulatory requirements.

Visamila may also suspend an account while investigating suspected misconduct.

Upon termination, your right to access the Platform and use Connects ends.

Unused Connects do not have a cash redemption value and may be forfeited where termination results from your material breach.

23. No Guarantee of Leads or Revenue

Visamila does not guarantee:

  • a minimum number of Leads;
  • Lead quality;
  • Visitor response;
  • engagement;
  • conversion;
  • professional revenue; or
  • business outcomes.

Visamila does not become a party to any contract between you and a Visitor.

24. Indemnity

To the maximum extent permitted by law, you agree to defend, indemnify and hold harmless Hasbi Limited, its directors, employees and agents from claims, losses, liabilities, reasonable legal costs and expenses arising from:

  • your professional services;
  • your immigration or legal advice;
  • your breach of licensing requirements;
  • your breach of these Terms;
  • your misuse of Visitor information;
  • your breach of applicable privacy law;
  • your fraudulent or misleading conduct; or
  • claims arising from information or services you provide to a Visitor.

25. Limitation of Liability

To the maximum extent permitted by law, Visamila is not liable for indirect, consequential, special or incidental loss, including:

  • lost profits;
  • lost revenue;
  • lost business opportunities;
  • lost clients;
  • loss arising from a Visitor's failure to engage you; or
  • loss arising from immigration or government decisions.

Visamila's aggregate liability to a Consultant arising out of or in connection with these Terms is limited to the lesser of:

(a) the amount paid by you for Connects during the 12 months preceding the event giving rise to the claim; or

(b) NZD $100.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

26. Force Majeure

Visamila is not liable for failure or delay caused by events beyond its reasonable control, including cloud or telecommunications outages, cyberattacks, power failures, natural disasters, pandemics, industrial disputes, war, terrorism or government action.

27. Changes to These Terms

Visamila may update these Terms from time to time.

Where a change is material, Visamila will take reasonable steps to notify Consultants where required.

The revised Terms apply from the stated effective date.

Continued use of the Platform after that date constitutes acceptance to the extent permitted by law.

28. Privacy Policy

Your handling of personal information through Visamila is also governed by the Visamila Privacy Policy.

The Privacy Policy explains information collected about Consultants, purposes of processing, disclosures, overseas processing, retention and privacy rights.

29. Governing Law

These Terms are governed by New Zealand law.

The parties submit to the non-exclusive jurisdiction of the courts of New Zealand.

30. General

These Terms constitute the agreement between you and Visamila concerning your use of the Platform.

If any provision is invalid or unenforceable, the remaining provisions continue in force.

Failure to enforce a provision does not constitute a waiver.

You may not assign your rights or obligations without Visamila's written consent.

Visamila may assign these Terms in connection with a restructuring, merger, acquisition, sale of the Platform or business, or similar transaction.

31. Termination and Discontinuation of the Visamila Service

Visamila may, at its sole discretion, discontinue, suspend or permanently cease operating the Platform or any part of the Service at any time, including where Visamila or its owner decides to cease or wind down the business, restructure its operations, discontinue the Platform for commercial or operational reasons, or determine that continued operation is no longer commercially viable.

Where reasonably practicable, Visamila will provide reasonable notice of a permanent discontinuation of the Service.

You acknowledge that Visamila does not guarantee that the Platform, Lead generation service, Connects system or any particular feature will continue to be available for any minimum period and that your use of the Platform does not create any expectation of continued access to Leads, Visitors, revenue or business opportunities.

To the maximum extent permitted by law, the discontinuation of the Platform or Service will not constitute a breach of these Terms and will not give rise to a claim against Visamila for loss of anticipated business, revenue, profit, goodwill, Leads, business opportunities or other consequential loss arising solely from the discontinuation.

Where Visamila permanently ceases operating the Platform, any unused promotional Connects will expire without compensation. Any treatment of purchased, unused Connects will be determined by Visamila having regard to applicable law and the circumstances of the discontinuation.

The discontinuation of the Platform does not affect rights or obligations that accrued before the effective date of termination.

Any rights or obligations which by their nature are intended to survive termination will continue after termination or discontinuation of the Service.

32. Contact

Hasbi Limited trading as Visamila
NZBN 9429053836915

Legal: [email protected]
Privacy: [email protected]